MOST ASKED QUESTIONS

MOST ASKED QUESTIONS ABOUT THE AQUA STACK MATS - 

***Helpful knowledge for individuals who have never purchased or used a roll up type mat and unsure of the differences. Aqua Stack Mats are the Next Generation of Floating Mats. 

How does water drain out of the mats?

The New 2019 PATENT PENDING INSTANT DRAINAGE MATS, will have a heavy duty nylon mesh that covers the entire bottom and sides of each mat.
Water instantly drains and cannot be trapped when pulled out. Available Mid May 2019

I already own an older Aqua Stack Mat with a different fabric design. Can I update it to the 2019 Instant Drainage Fabric?

Answer - YES! Replacement Fabric is available for purchase.  Simply unzip, remove the old fabric and put the now one on.  
Replacement Fabrics will fit "most all generations" of Middle Mats. Due to variances at the factory level, some foam may be slightly longer/shorter. If longer than the fabric, the end user may need to trim excess foam to fit. 
We are not responsible for any mis-cutting/measuring.

The New Replacement Anchor mat fabric will not fit older anchor mats that were designed to have hard plastic grommets.  The grommet holes will not line up properly with the new fabric.
If your anchor mat originally came with the soft, pliable grommets already installed, the new fabric will fit.

I already own a roll up mat, but it's a pain to use and my children cannot roll it back up on their own?

Answer - Customers who have dock access are now leaving their roll up mat on the dock since they are so bulky and leaving the Aqua Stack Mat on the boat all summer since they are easy to store and remove from the water.
There is also no need to dry out the mats, with the New Full Mesh Bottom and sides design, they will naturally air dry on their own. The outdoor material and foam will not mildew or smell.  We personally leave our mats on our dock & boat all summer long.

What is the thickness of the foam?

Answer - The foam is 1 1/2" thick. We chose this thickness since it keeps people floating above the water line but allows water to flow onto the mats when moving around and swimmers will get wet. It's water mat! 
We want swimmers to have fun in the water.  This is the same type of foam that the roll mats are made from, just made in a modular version.  The flotation and buoyancy are the same compare to roll mats that are 1 1/2" thick.  

There is nothing special about closed cell foams from all manufactures or how many layers they have. It is the thickness of the foam.  Roll mats will vary from 1 1/2" thick to over 2" thick depending upon the manufacture.
It all depends upon what you want out of your floating mat....If you wish to sit on a lawn chair above the water, then 2" + thick is what you need. Remember, you will need to roll up that 2" mat which will become very heavy, large and bulky. 

If you want a mat to float on that is both easy to place and remove quickly from the water and store compactly, the stack mat is your solution.

Do you have to zip both the top and bottom zippers every time to lay on?

Answer - Absolutely Not! Since this is a modular mat, there are many ways to use the mats either zipped or partially zipped.  
The mats have top and bottom zippers, placing the mats in a bi-folded position allows you to many options:  

1. Put bi-folded mats in the water and unfold them. You can immediately lay on the mats easily with them partially zipped.  The existing zippers that are zipped keep the mats together.  
2.  If you do not want the mats to flex and be in a solid position - Both top & bottom zippers need to be zipped and the mats will not flex.  When done, unzip every other top/bottom zipper and mats will bi-fold again for storage.
3.  Many users place the Bi-Folded mats into the water and zip the Two Top Zippers Only. Leaving the bottom zippers partially zipped. This allows the top of the mat to not flex.  When done, Unzip the two top zippers and the mats will bi-fold up again.

How do you clean the mats?

Answer - If you need to clean the fabric due to dog pee, duck poop etc, The fabric is a heavy duty outdoor nylon blend material, you can scrub them with mild soap & water. Mats air dry

How much weight can a mat hold?

Answer - The inner foam is the same type of closed cell foam that the roll mats are, but made in a modular form.  One individual mat can hold a 200# person but when multiple mats are secured together, the overall weight is distributed depending upon the length. A 12' mat can typically hold 6 -7 adults comfortably depending upon their size and how close you want all of these sweaty people lying next to you....

How do the zippers hold up? Can we jump on the mats?

Answer - Common sense applies to this question.....Roll Mats are already known to Split over time from constant cannonballs jumped from boat or docks.  Both types of mats are not made to be trampolines, but can withstand some jumping from children. Consistent jumping will prematurely wear out the mats especially from adults and this is not covered by warranty.
 
Each Stack mat is repairable/replaceable, you can purchase new fabric as needed, roll up mats cannot be repaired. 

Stack Mat zippers are large in size with an extra large handle, making them easy to zip and unzip. Zippers are double stitched to the fabric for added protection.  Since the mats have zippers at the top and bottom, this doubles their strength to absorb the weight of children jumping.

The mats are designed for people to lay on them in the water also providing compact storage and the ease to place and remove them from the water easily.

When both the top and bottom zippers are zipped closed, the mats will not flex and children are able to run, jump off of, do cartwheels and roll around the mats easily just like a roll mat.

What is the warranty?

Answer - Six Month Warranty from the date of purchase for manufacturing defects only.  Excludes fading, tearing, ripping of fabric or split seams due to towing, jumping from excessive force 

Can we pull or tow the mats?

Answer - No, the mats are made to lay or lounge on, they are not to be towed behind any motorized item.

Are the mats repairable?

Answer - Yes, all components of the mats can be replaced. This is an added benefit, if one mat is damaged, it has not compromised the rest of the mat group.  Once a roll mat splits or the anchor has pulled out from the foam, they are useless.

Why Three Anchor Points on the Anchor Mat?

Answer - This keeps the mat in a straight position from the boat or dock so it is not swinging from side to side like the roll mats are known to do with a single anchor point.  The heavy duty plastic grommets will not pull out from the foam and you can use your own boat lines, bungee cords etc in different lengths and sizes to secure the anchor mat in place.

With Aqua Stack Mats, you can also place an Anchor  Mat at both ends of the mats if you need to secure it between two locations or drop an anchor at one end out in a cove area.

Will the fabric fade?

Answer - The fabric is a heavy duty outdoor material but is susceptible to the outdoor elements. The possibility of fading can occur. 
Replacement fabrics are available for purchase.

What if I want a mat that is longer than 12' long?

Answer - The most requested length is 12' long.  We have chose this to be our Starter Length.  If you want a longer mat, simply Add -A- Mat and purchase as many individual mats as you need.
The other benefit to the 12' length mat group is that you can adjust it to a smaller lengths - 6', 8', 10' you do not have to use the same 12' mat all the time depending upon what your activities are for the day.