MOST ASKED QUESTIONS

MOST ASKED QUESTIONS ABOUT THE AQUA STACK MATS - 

***Helpful knowledge for individuals who have never purchased or used a roll up type mat and unsure of the differences. Aqua Stack Mats are the Next Generation of Floating Mats. 

What is the difference between the New Generation 2 Mats and the Original Generation 1 Mats?

Answer - The new Generation 2 stack mats are made of a heavy duty nylon blend material. This material will be more dog friendly to accommodate the high requests from our dog owners.
The material will be slightly stiffer than the original mats which have a softer feel but are still a heavy duty outdoor material.  

Gen 2 mats will have a full length drainage port located at the bottom of each mat and will have velcro zipper tab closures.

I already own a roll up, but it's a pain to use and my children cannot roll it back up on their own?

Answer - Customers who have dock access are now leaving their roll up mat on the dock since they are so bulky and leaving the Aqua Stack Mat on the boat all summer since they are easy to store and remove from the water.
There is also no need to dry out the mats, they will naturally air dry on their own. The outdoor material and foam will not mildew or smell.  We personally leave our mats on our dock or boat all summer long to completely test them out.

What is the thickness of the foam?

Answer - The foam is 1 3/4" thick. We chose this thickness since it keeps people floating above the water line but allows water to flow onto the mats when moving around and swimmers will get wet. It's water mat! We want swimmers to have fun in the water.
This is the same type of foam that the roll mats are made from, just made in a modular version.  The flotation and buoyancy are the same compare to roll mats that are 1 3/4" thick.  

There is nothing special about the closed cell foam, they are all the same or how many layers they have. It is the thickness of the foam.  Roll mats will vary from 1 1/2" thick to over 2" thick depending upon the manufacture.
It all depends upon what you want out of your floating mat....If you wish to sit on a lawn chair on a roll mat, then 2" thick is what you need to keep you out of the water, but remember, you will need to roll up that 2" mat which will become very heavy and large and bulky. 

If you want a mat to float on that is both easy to place and remove from the water and store compactly, the stack mat is your solution.

Do you have to zip both the top and bottom zippers every time to lay on?

Answer - Absolutely Not! Since this is a modular mat, there are many ways to use the mats either zipped or partially zipped.  
The mats have top and bottom zippers, placing the mats in a bi-folded position allows you to many options:  

1. Put bi-folded mats in the water and unfold them. You can immediately lay on the mats easily with them partially zipped.  The existing zippers that are zipped keep the mats together.  
2.  If you do not want the mats to flex and be in a solid position - Both top & bottom zippers need to be zipped and the mats will not flex.  When done, simply unzip every other top/bottom zipper and mats will bi-fold again for storage.
3.  Many users place the Bi-Folded mats into the water and zip the Two Top Zippers Only. Leaving the bottom zippers partially zipped. This allows the top of the mat to not flex.  When done, Unzip the two top zippers and the mats will bi-fold up again.

How does water drain out of the mats?

Answer - Mats have a mesh drainage port at the side and/or at the bottom of the mat.  Any water between the fabric and foam will drain out as the mats are pulled out of the water.
2018 Generation 2 mats will have a full length mesh drainage port on the bottom of the mat and also on the side.

How do you clean the mats?

Answer - If you need to clean the fabric due to doggie pee, bird poop etc, The fabric is a heavy duty outdoor material, you can scrub them with soap & water or remove the fabric and wash them. Mats air dry 10 minutes or less. 

Does the Black Fabric color get hot or does the White  Fabric get dirty?

Answer - The Black fabric panels Do Not Retain Heat. All colors are made from the same heavy duty outdoor fabric and are waterproof / water resistant.  Black is the most popular accent color and sold out fast in 2017.

Answer - The White fabric panels are the same heavy duty fabric as all of the colors. All mats will get dust marks from being dragged on the docks just like all water toys and will wash off once in the water. 
The white cleans up well when placed in the water or hose down with soap/water if needed. You can also machine wash all fabrics if ever needed.  White is the second most popular accent color.

How much weight can a mat hold?

Answer - The inner foam is the same type of closed cell foam that the roll mats are, but made in a modular form.  One individual mat can hold a 200# person but when multiple mats are secured together, the overall weight is distributed depending upon the length.
A 12' mat can typically hold 6 -7 adults comfortably depending upon their size and how close you want all of these sweaty people lying next to you....

How do the zippers hold up? Can we jump on the mats?

Answer - Common sense applies to this question.....Roll Mats are already known to Split over time from constant cannonballs jumped from boat or docks.  Both types of mats are not made to be trampolines, but can withstand jumping.  
The zippers are extra large in size, making them easy to zip and unzip. They are also double stitched to the fabric for added protection.  Since the mats have zippers at the top and bottom, this doubles their strength to absorb the weight of a jumper.
You can run, jump, fall over on the mats just like a typical roll mat but consistent cannonballs off a boat onto the mat instead of the water will wear the mats prematurely. 
The mats are designed for people to lay on them in the water also providing compact storage and the ease to place and remove them from the water easily.

When both the top and bottom zippers are zipped closed, the mats will not flex and children/teenagers are able to run, jump off of, do cartwheels and roll around the mats easily.  Consistent cannonballs off of a boat onto the mats over time, especially by adults
will cause the mats to prematurely wear out and not covered by warranty.  This is the same with roll up mats, the foam will eventually split over time.

What is the warranty?

Answer - One Year warranty for manufacturing defects.
This does not cover split fabrics from excessive jumping, towing etc. 

Can we pull or tow the mats?

Answer - No, the mats are made to lay on, they are not to be towed behind any motorized item.

Are the mats repairable?

Answer - Yes, all components of the mats can be replaced. This is an added benefit, if one mat is damaged, it has not compromised the rest of the mat group.  Once a roll mat splits or the anchor has pulled out from the foam, they are useless.

Why Three Anchor Points on the Anchor Mat?

Answer - This keeps the mat in a straight position from the boat or dock so it is not swinging from side to side like the roll mats are known to do with a single anchor point.  The heavy duty plastic grommets will not pull out from the foam and you can use your own boat lines, bungee cords etc in different lengths and sizes to secure the anchor mat in place.

With Aqua Stack Mats, you can also place an Anchor  Mat at both ends of the mats if you need to secure it between two locations or drop an anchor at one end out in a cove area.

Will the fabric fade?

Answer - The fabric is a heavy duty outdoor material the does not absorb water.  If left in the hot sun for weeks/months at a time with no shade or protection, it may fade eventually due to the elements. 
This is the same with any outdoor fabrics on chairs/couches.  During testing, the mats were left in a dirty lake for over a week and they did not fade. They were also machine washed and the fabric cleaned up very nicely.

What if I want a mat that is longer than 12' long?

Answer - The most requested length is 12' long.  We have chose for this to be our Starter Length.  If you want a longer mat, simply Add -A- Mat! As many as you need.
The other benefit to the 12' length mat group is that you can adjust it to a smaller lengths - 4', 6', 8' you do not have to use the same 12' mat all the time depending upon what your activities are for the day.